Our Commitment to Your Privacy
At Arionply, we take your privacy seriously. When you register an account, place a bet, or simply browse the platform, certain personal information is collected as part of normal platform operation. This Privacy Policy explains how that information is handled — clearly and without jargon.
This Policy applies to all users of the Arionply website at arionply.app and the associated mobile application. By registering or continuing to use the platform, you acknowledge that you have read and understood this Policy.
Arionply may update this Policy from time to time. When changes are made, the revised version will be published here with an updated date. We encourage you to check back periodically so you stay informed.
Short version: We collect only what we need to run the platform safely, verify your identity, process your transactions in PHP, and keep your account secure. We do not sell your personal data to third parties.
Privacy at a Glance
Six Ways Arionply Protects Your Data
From the moment you register to every transaction you make, these practices keep your information secure.
SSL Encryption
All data transmitted between your device and Arionply is protected by SSL encryption. This applies to registration, login, deposits, withdrawals, and all account activity.
KYC Verification
Identity verification is required before real-money play or withdrawal. This protects both you and the integrity of the platform by confirming that each account belongs to a real, eligible person.
OTP Account Security
Sensitive account actions — including login from new devices and withdrawal requests — are protected by one-time password (OTP) verification sent to your registered contact.
No Data Selling
Arionply does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your information is used only for platform operation and legal compliance.
Your Data Controls
You have the right to access, correct, and in certain cases request deletion of your personal data. These rights can be exercised by contacting Arionply support at any time.
Limited Retention
Personal data is retained only for as long as necessary for the purposes it was collected, or as required by applicable law. Data no longer needed is securely disposed of.
1. What Information We Collect
Arionply collects personal information in the following categories, depending on how you interact with the platform:
Account Registration Data
When you create an account, we collect the information you provide during sign-up. This typically includes your full name, date of birth, email address, mobile number, and residential address in the Philippines.
Identity Verification (KYC) Data
To comply with platform requirements and confirm your eligibility to play, we collect identity documents such as a government-issued ID. This may include a scanned copy or photograph of your ID along with a selfie or liveness check as required during the verification process.
Financial and Transaction Data
When you make a deposit or withdrawal in PHP, we collect information related to that transaction — including the payment method used (such as GCash, Maya, or Philippine online banking), transaction amounts, and timestamps. We do not store full payment credentials on our servers.
Device and Technical Data
When you access Arionply through a browser or the mobile app, we automatically collect certain technical information, including your IP address, device type, operating system, browser version, and session activity logs.
Game Activity Data
Your play history — including bets placed, games accessed, outcomes, and account balance changes — is recorded as part of normal platform operation. This data is used for account management, dispute resolution, and responsible gaming monitoring.
| Data Category | Examples | Why Collected |
|---|---|---|
| Registration | Name, email, mobile, address | Account creation and communication |
| Identity (KYC) | Government ID, date of birth | Age and identity verification |
| Financial | Transaction amounts, payment method | Deposit and withdrawal processing |
| Technical | IP address, device type, session logs | Security, fraud prevention |
| Game Activity | Bet history, game results, balance | Account records , dispute resolution |
2. How We Use Your Information
The personal data Arionply collects is used for specific, legitimate purposes directly related to operating the platform and serving you as a player. We do not use your data for purposes beyond what is described here without first informing you.
Account Management
Your registration and contact details are used to create and manage your Arionply account, send you account-related notifications (such as OTP codes and security alerts), and respond to your support queries.
Identity and Age Verification
KYC data is used to confirm that you meet the eligibility requirements — specifically that you are at least 21 years old and located in the Philippines. Verification is required before real-money play or withdrawal is permitted.
Payment Processing
Transaction data is used to process deposits and withdrawals in PHP through your chosen payment method, and to maintain accurate account balance records. This information is also used to detect and prevent fraudulent transactions.
Platform Security and Fraud Prevention
Technical and behavioral data helps us identify unusual activity, prevent unauthorized access, and protect the integrity of the platform. This includes monitoring for multi-account use, bot activity, and other violations of our Terms and Conditions.
Responsible Gaming
Game activity data is used to support responsible gaming monitoring. This allows us to identify patterns that may indicate problem gaming behavior and to apply tools such as session limits or account restrictions where appropriate. More information is available on the Responsible Gaming page.
Legal and Regulatory Compliance
Arionply may be required to retain and disclose certain personal data to comply with applicable laws, respond to lawful requests from authorities, or fulfill other legal obligations. Data is only disclosed in these circumstances when legally required.
No unsolicited marketing: Arionply does not use your personal data to send unsolicited marketing from third parties. Platform communications are limited to account activity, security, and service updates.
3. Data Sharing and Third Parties
Arionply does not sell or rent your personal data to third parties. Limited sharing occurs only in the following circumstances, and only to the extent necessary:
Payment Processors
When you make a deposit or withdrawal, your transaction details are shared with the relevant payment provider — such as GCash, Maya, or your Philippine bank — to process the transaction. These providers handle your data under their own privacy policies and security standards.
Identity Verification Providers
KYC data may be processed through third-party identity verification services to confirm your identity and age. These providers are bound by confidentiality obligations and may not use your data for any purpose other than verification.
Technology and Infrastructure Providers
Arionply uses trusted technology providers for hosting, platform infrastructure, and security services. These providers may have limited access to personal data as part of service delivery and operate under strict data processing agreements.
Legal Authorities
In cases where Arionply is legally required to disclose information — such as in response to a valid court order or official investigation — personal data may be shared with the relevant authorities. We will only disclose what is legally required.
Important: Any third party that receives personal data from Arionply is required to protect that data in accordance with applicable privacy standards and is prohibited from using it for unauthorized purposes.
4. Cookies and Tracking
Arionply uses cookies and similar technologies to support platform functionality, improve your experience, and maintain session security. Cookies are small data files stored on your device when you visit the platform.
Essential Cookies
These cookies are necessary for the platform to function. They manage your login session, maintain your account state during play, and support security features such as OTP verification. The platform cannot operate correctly without them.
Analytical Cookies
We use analytical tools to understand how players interact with the platform — such as which pages are visited most, how long sessions last, and where users encounter issues. This data is aggregated and used to improve platform performance and usability.
Managing Cookies
You can control or disable cookies through your browser settings. However, disabling essential cookies will affect your ability to log in and use core platform features. We recommend keeping essential cookies enabled for a normal platform experience.
5. Your Data Rights
As a registered user of Arionply, you have rights in relation to your personal data. These rights can be exercised by contacting Arionply support at any time. We will respond to verified requests within a reasonable timeframe.
Right to Access
You can request a copy of the personal data Arionply holds about you. This includes your account information, transaction history, and KYC records.
Right to Correction
If any of your personal data is inaccurate or out of date, you have the right to request that it be corrected. Some changes may require re-verification.
Right to Deletion
In certain circumstances, you may request that your personal data be deleted. This right is subject to legal retention requirements — for example, transaction records may need to be retained for a defined period under applicable law.
Right to Object
You may object to certain uses of your personal data, such as processing for analytics purposes. Objection to essential processing (such as KYC or transaction records) may affect your ability to use the platform.
Right to Data Portability
Where technically feasible, you may request your personal data in a structured, commonly used format so that it can be transferred to another service provider.
To exercise any of these rights, contact Arionply support. We will verify your identity before processing any data request to protect your account security.
6. Data Retention
Arionply retains personal data only for as long as it is needed for the purposes described in this Policy, or as required by applicable Philippine law.
- Account data is retained for the duration of your active account and for a period after closure as required by law.
- Transaction records are retained as required for financial record-keeping and regulatory compliance purposes.
- KYC documents are retained for the period mandated by applicable identity verification and anti-money laundering requirements.
- Game activity logs are retained to support account management, dispute resolution, and responsible gaming monitoring.
When data is no longer required and there is no legal basis for continued retention, it is securely deleted or anonymized.
7. Data Security
Arionply implements technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or disclosure. These include:
- SSL encryption for all data in transit between your device and Arionply servers
- OTP-based verification for sensitive account actions
- Access controls limiting staff access to personal data on a need-to-know basis
- Regular security assessments and monitoring of platform infrastructure
- Incident response procedures to address any data security events promptly
While Arionply takes reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for keeping your login credentials and OTP codes private and for notifying support immediately if you suspect unauthorized access to your account.
Security tip: Never share your Arionply password or OTP with anyone — including individuals claiming to be platform support. Arionply staff will never ask for your password.
8. Minors and Age Restrictions
Arionply is strictly for individuals aged 21 and above. The platform does not knowingly collect personal data from anyone under this age. If Arionply becomes aware that an account has been registered by or on behalf of a minor, the account will be suspended, personal data will be handled in accordance with applicable law, and the matter may be escalated to the relevant authorities.
If you believe a minor has registered on the platform, please contact support immediately.
9. Changes to This Policy
Arionply may revise this Privacy Policy at any time. When material changes are made, we will update the date at the top of this page. For significant changes, we may also notify registered users via their account email address.
Continued use of the Arionply platform after any update to this Policy constitutes your acceptance of the revised terms. If you do not agree with the updated Policy, you should stop using the platform and may request account closure by contacting support.
10. Contact Us About Privacy
If you have questions, concerns, or requests relating to this Privacy Policy or the way your personal data is handled, you can reach the Arionply team through the contact details listed on the platform. Support is available 24 hours a day, 7 days a week.
For related policies, please review our Terms and Conditions and our Responsible Gaming page. Common questions are also covered in the FAQ.
Privacy Support: [email protected] — for data access requests, corrections, or privacy-related concerns.