Arionply Terms and Conditions – Rules for Philippine Players

Introduction

Welcome to Arionply. These Terms and Conditions ("Terms") apply to all users of the Arionply platform, including the website at arionply.app and any associated mobile application. By creating an account or using any service on the platform, you confirm that you have read, understood, and agreed to these Terms.

Arionply reserves the right to update or amend these Terms at any time. When changes are made, the revised version will be published on this page with an updated date. Continued use of the platform after any update constitutes acceptance of the revised Terms.

If you do not agree with any part of these Terms, please do not use the platform.

1. Eligibility and Account Registration

To use Arionply, you must meet all of the following conditions at the time of registration and throughout your use of the platform:

• You are at least 21 years of age.
• You are physically located in the Philippines at the time of play.
• You are registering as an individual, not on behalf of any third party or entity.
• You have not previously been excluded or banned from the platform.
• You are not registering for the purpose of circumventing any restriction, ban, or legal prohibition.

You may only hold one active account on Arionply. Creating multiple accounts — whether using different names, email addresses, or payment methods — is a violation of these Terms and may result in permanent account closure and forfeiture of any balance.

KYC Verification

All accounts are subject to identity verification (KYC) before any real-money play or withdrawal can be processed. You will be required to submit valid government-issued identification and other documents as requested. Arionply reserves the right to suspend or restrict accounts pending the completion of verification.

Account Information Accuracy

You are responsible for ensuring that all information provided during registration is accurate, current, and complete. Providing false or misleading information is a grounds for account suspension. Any changes to your registered details must be updated promptly.

2. Deposits, Withdrawals, and Payments

Arionply processes all transactions exclusively in Philippine Peso (PHP). There is no currency conversion, and all displayed amounts — ticket prices, stakes, winnings, and balances — are in PHP.

Accepted Payment Methods

The following payment methods are supported for deposits and withdrawals:

• GCash (e-wallet)
• Maya (e-wallet)
• Philippine online banking
• Bank transfer to Philippine bank accounts

Credit cards, debit cards, and cryptocurrency are not accepted as payment methods on Arionply for any type of transaction.

Deposit Processing

Deposits are credited to your account balance once the transaction has been confirmed by the relevant payment provider. Arionply is not responsible for delays caused by third-party payment systems, network outages, or bank processing timelines.

Withdrawal Processing

Withdrawal requests are processed to the same payment method used for the associated deposit where possible. Completed KYC verification is required before any withdrawal can be approved. Arionply reserves the right to apply additional verification steps for withdrawal requests above certain thresholds.

Minimum and Maximum Limits

Deposit and withdrawal limits apply and are displayed within your account at the time of transaction. These limits may be adjusted based on account status, verification level, or platform policy. Players are advised to check current limits before initiating a transaction.

3. Game Play and Betting Rules

Arionply offers a range of game types including bingo, slots, slot games, fish games, and sports betting. Each category operates under its own specific rules, which are displayed within the relevant section of the platform.

Random Number Generator (RNG)

All draw-based and slot game outcomes on Arionply are determined by certified RNG systems. These systems operate independently of the platform and produce results that are statistically random. No outcome is pre-determined, and past results have no bearing on future outcomes.

Sports Betting

Bets placed on sports events are subject to the odds and rules displayed at the time of placing the bet. Once a bet is confirmed, it cannot be cancelled or amended. Arionply reserves the right to void bets in cases of obvious pricing errors, data feed failures, or events that are cancelled or abandoned without a result being declared.

Void and Cancelled Bets

If a game round or sports event is voided, cancelled, or declared invalid, the stake for that bet will be returned to your account balance. No winnings are paid on voided outcomes.

Disputes on Game Results

If you believe a game result is incorrect, you must raise the issue with Arionply support within 72 hours of the disputed round or event. Arionply will review the matter using available logs and system records. The platform's determination is final.

4. Bonuses and Promotions

Arionply may offer bonuses, cashback, or promotional credits to eligible players from time to time. The availability, value, and conditions attached to any promotion are determined solely by Arionply and are subject to change or withdrawal at any time without prior notice.

Promotion Terms Apply

Each promotion has its own specific terms — including eligibility criteria, wagering or turnover requirements, time limits, and applicable game types. These terms are published alongside each promotion. Players are responsible for reading and understanding the specific conditions before opting in.

Abuse of Promotions

Any attempt to exploit, manipulate, or systematically abuse promotional offers — including through the use of multiple accounts, coordinated play, or any other irregular pattern — will result in the forfeiture of any associated bonus or winnings and may lead to account suspension.

Bonus Funds

Where bonus funds are credited separately from your real-money balance, specific rules may apply regarding which games can be played using those funds, and in what order real-money and bonus funds are used. These rules are detailed in the relevant promotion terms.

5. Responsible Gaming

Arionply is committed to providing a safe and responsible gaming environment. The platform is strictly for players aged 21 and above. Gaming is a form of entertainment — it is not a way to make money, address financial difficulties, or recover losses.

Player Tools

The following tools are available to all registered players to support responsible play:

• Deposit limits: Set a maximum amount you can deposit within a defined period.
• Session time reminders: Receive alerts when you have been playing for a set duration.
• Self-exclusion: Temporarily or permanently restrict your access to the platform.

To access these tools or request support, contact Arionply through the platform. For more information, visit the Responsible Gaming page.

Underage Access

Arionply strictly prohibits access by anyone under the age of 21. If Arionply has reason to believe that an account is being used by or on behalf of a minor, the account will be suspended immediately, all funds will be held pending investigation, and the matter may be referred to the appropriate authorities.

6. Account Suspension and Closure

Arionply reserves the right to suspend, restrict, or permanently close any account at its discretion, including but not limited to the following circumstances:

• Violation of any provision in these Terms
• Registration or use of multiple accounts
• Providing false, inaccurate, or misleading information during registration or verification
• Suspected fraudulent activity, money laundering, or misuse of payment methods
• Abusive, threatening, or inappropriate conduct toward platform staff or other players
• Use of automated tools, bots, or scripts to interact with the platform
• Underage access or circumvention of age verification

Account Closure by the Player

You may request to close your account at any time by contacting Arionply support. Any remaining balance at the time of closure will be processed for withdrawal to your verified payment method, subject to standard withdrawal conditions and pending verification requirements.

Effect of Closure

Upon account closure — whether initiated by you or by Arionply — access to the platform is revoked. Any pending bets or game rounds at the time of closure will be settled according to the applicable rules for those games or events.

7. Privacy and Data Use

Arionply collects and processes personal data as part of account registration, KYC verification, payment processing, and platform operation. The handling of your data is governed by the Arionply Privacy Policy, which forms part of these Terms.

By registering on Arionply, you consent to the collection and use of your personal information in accordance with the Privacy Policy. You have rights in relation to your data, including the right to access, correct, and in certain circumstances request deletion of your information.

8. Limitation of Liability

Arionply provides the platform on an "as available" basis. While every effort is made to ensure the platform is accessible and functioning correctly at all times, Arionply does not guarantee uninterrupted or error-free operation.

To the maximum extent permitted by applicable law, Arionply is not liable for:

• Any loss of winnings due to technical failures, server outages, or connectivity issues
• Losses resulting from your failure to follow game rules or platform instructions
• Delays or failures caused by third-party payment providers
• Any indirect, consequential, or incidental loss arising from use of the platform

Nothing in these Terms limits Arionply's liability for fraud, gross negligence, or any liability that cannot be excluded by law.

9. Governing Law and Disputes

These Terms are governed by and construed in accordance with the laws of the Philippines. Any dispute arising from your use of the Arionply platform that cannot be resolved through direct communication with support will be subject to the jurisdiction of the competent courts of the Philippines.

Before initiating any formal dispute process, players are encouraged to contact Arionply support to seek a resolution. Most issues relating to account, payments, or game outcomes can be addressed directly and efficiently through the support channel.

10. Contact and Support

If you have questions about these Terms or need support with your account, you can reach the Arionply team through the contact details listed on the platform. Support is available 24 hours a day, 7 days a week.

For questions specifically about your personal data, refer to the Privacy Policy. For responsible gaming support, visit the Responsible Gaming page. Common questions are also addressed in the FAQ.